Security and privacy 3 min read
Turning on two-factor authentication
Add a second factor with any authenticator app. You scan a QR code, verify a six-digit code, and save one-time backup codes.
Two-factor authentication (2FA) adds a second step to sign-in, so your account — and your clients' files — stay protected even if your password is exposed. Molao uses standard time-based one-time passwords (TOTP), which work with any authenticator app.
Enabling 2FA
- 1Open Account, then Security, and select Enable 2FA.
- 2Scan the QR code with your authenticator app — Google Authenticator, Authy, 1Password or similar. You can also enter the key by hand.
- 3Enter the six-digit code from the app to verify and enable.
- 4Save the backup codes you are shown. Each works once if you lose access to your authenticator.
Turning it off
To disable 2FA, return to Security and enter a current authenticator code (or a backup code) to confirm.
Store your backup codes somewhere safe and separate from your phone. Without your authenticator or a backup code, you can be locked out.
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